Frequently Asked Questions

FAQ

FAQ 

  1. Who is eligible to utilize the CommunityFundMe website? 

CommunityFundMe is open to individuals, organizations, and causes seeking to raise funds for charitable purposes or personal needs. Whether it's supporting a local community project, funding medical expenses, or providing disaster relief, anyone with a valid fundraising goal aligned with our platform's mission of making a positive impact, is eligible to create a campaign and utilize our crowdfunding platform to reach potential donors and supporters. 

 

  1. Is the CommunityFundMe Platform something I should use? 

Raising money is free and simple using the donation platform. We provide a safe and secure platform for collecting money through credit cards, bank transfer, or PayPal, allowing you to focus on running your campaign instead of worrying about raising money. 

 

  1. The CommunityFundMe website is safe and secure, right? 

Yes, the website is SSL secured, and the card processing platform manages all payment details. During the contribution, we do not record or maintain any card information. 

 

  1. I want to utilize the CommunityFundMe platform, how do I sign up? 

By selecting the Sign-up button on the main page, you may register seamlessly. 

 

  1. How much will the fundraising cost? 

It costs nothing to register and set up a fundraising campaign. 

 

  1. How much does it cost a Donor? 

Each gift is subject to a 3.5% transaction charge and bank payments for local transactions and 7% for international transactions. The costs are subtracted from the gift when the donor enters the amount. 

 

  1. Must I Sign-up on CommunityFundMe before I donate? 

Although registration is free and simple, you may still give in as a guest. When donating, please provide your name and email address in case we need to issue a refund. 

 

 

  1. Is the platform open to organizations and corporate bodies? 

Yes, organizations, social clubs, and alumni may utilize the site to raise money from their own members. This may also be used by the cooperating organization or staff to raise money from their employees for a certain cause. 

 

  1. Can I include the URL for the donation gateway on my website? 

Yes, you may include the contribution portal's URL on your charity website. 

 

  1. Can I still utilize the platform if my charity hasn't registered with CAC yet? 

Yes, however you will be held to the same rules as a person who is collecting money for a cause. 

 

  1. Although I'm a one-man team, I want to generate money for my school. 

Using the site, you may raise money for a charity or public institution. But instead of paying you directly, the contributions will be handled by a manager. This has the responsibility of ensuring that the money is used for the purposes for which it was raised. 

 

  1. What if I'm collecting money to support a buddy who needs medical care? 

The same rules apply to this as they do to a person. You will nonetheless need to provide authenticated medical records. 

 

  1. Can I end my fundraising campaign before the goal is attained? 

Yes, the donation portal may be closed, and the funds may be distributed as needed once the goal amount is reached. 

 

  1. Can I connect my fundraising page to Twitter and Facebook? 

Yes, you may connect the contribution portal's URL on any social media platform, including Facebook and Twitter, to start a campaign. 

 

  1. Can I raise money for an organization that is already listed on the platform? 

Yes, you may indicate that you would want to raise money for an established charity, and the funds would be given to you directly at the conclusion of the campaign and at your desire. 

 

  1. Can I see the whole fundraising campaign for our charity? 

Yes, you can see every volunteer fundraiser that raises money for your organization through the charity site. You may communicate with the fundraisers who are collecting money for your charity via the site itself. 

 

  1. How often can I change my fundraising page's content? 

The material may be updated as often as you want. The cause and explanation, nevertheless, must be consistent. 

 

  1. Will every donation made to my fundraising page be notified to me through email? 

Yes, an email receipt will be sent to both the giver and the recipient for each contribution. 

 

  1. Is it possible for me to get contributors' or fundraisers' contact information? 

No, in-platform messaging is the only way to get in touch with the fundraiser. 

 

  1. How soon will I be able to access my money? 

When the sum exceeds N50,000 or an automated payment is made to the designated account regularly as chosen in the payment option, the charitable organization may withdraw cash. Only at the goal date or if the funds are fully raised before the target date may individual fund raisers access the funds. 

 

  1. Can I use many accounts to receive the money raised?  

No, for each campaign we would only keep one account. 

 

  1. What methods of payment are available for donations? 

Following are the payment methods that CommunityFundMe accepts: 

I. Debit or credit card payments for bank cards 

2. PayPal 

3. Using unique Fundraising as a reference, make an online bank transfer or a cash transaction at a bank.